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Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: January 2025

Information We Collect

Account Information

When you create an account with Aboardo, we collect information such as your name, email address, school district or organization name, and role. This information is necessary to provide our services and ensure appropriate access to features.

Usage Information

We collect information about how you use our platform, including templates you view and customize, features you use, and general usage patterns. This helps us improve our service and provide better user experiences.

Content You Create

When you customize templates or upload images, we store this content to provide our services. You retain ownership of any content you create or upload to our platform.

How We Use Your Information

  • Service Delivery: To provide, maintain, and improve our platform and services
  • Communication: To send you important updates, support responses, and service notifications
  • Customization: To personalize your experience and recommend relevant templates
  • Analytics: To understand usage patterns and improve our platform (using aggregated, non-personal data)
  • Legal Compliance: To comply with applicable laws and regulations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:

  • Service Providers: With trusted third-party services that help us operate our platform (e.g., hosting, payment processing)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users)

Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Regular security audits and monitoring
  • Access controls and authentication requirements
  • Secure hosting infrastructure with 99.9% uptime SLA

Educational Privacy

As a service designed for educational institutions, we are committed to protecting student privacy:

  • We comply with COPPA (Children's Online Privacy Protection Act) requirements
  • We do not collect personal information from students under 13 without parental consent
  • Educational records are handled in accordance with FERPA guidelines
  • We provide data processing agreements for districts that require them

Your Rights and Choices

Account Management

You can update your account information at any time through your dashboard settings.

Data Access and Portability

You can request a copy of your personal data and download your created content at any time.

Data Deletion

You can delete your account and associated data by contacting our support team. Some information may be retained for legal or operational purposes as required.

Communication Preferences

You can opt out of non-essential communications while maintaining access to important service updates.

Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain your login session
  • Remember your preferences
  • Analyze platform usage (using privacy-focused analytics)
  • Provide security features

You can control cookie settings through your browser preferences.

Third-Party Services

Our platform integrates with trusted third-party services:

  • Authentication: Google and Microsoft SSO for secure login
  • Payment Processing: Stripe for secure payment handling
  • Infrastructure: Vercel and Supabase for hosting and database services
  • Analytics: Privacy-focused analytics tools

These services have their own privacy policies, which we encourage you to review.

International Users

Our services are primarily designed for US-based educational institutions. If you are located outside the United States, please be aware that your information may be transferred to and processed in the United States, where our servers are located.

Changes to This Policy

We may update this privacy policy from time to time. We will notify users of significant changes via email or through our platform. Continued use of our services after changes indicates acceptance of the updated policy.

Contact Us

If you have questions about this privacy policy or our data practices, please contact us:

  • Email: privacy@aboardo.com
  • Mail: Tymbal, LLC - Privacy Officer, PO Box 11091, Portland, ME 04103
  • Phone: 1-800-ABOARDO

Questions About Your Data?

We're committed to transparency about our data practices. If you have any questions or concerns about how we handle your information, please don't hesitate to reach out to our privacy team.